Customers can log in to gain access to the following online support tools.
Keypoint Software Support Forum
The software support forum provides customers a secure online area to discuss Keypoint. This is the place to turn for help using the software as well as tips & tricks. Customers can also discuss and suggest future product enhancements.
Online Issue Tracking
This online bug reporting and feature request tool gives premium support customers a direct line of communication with the development team. Use it to request new features and product enhancements and track detailed version information and expected completion times for issues and requests.
Online Support Library
Keypoint Interactive is extremely intuitive and easy to use. Getting up to speed on the basics only takes a few minutes. It is also very flexible which allows you to custom configure some sophisticated interactivity when you need to. To assist with learning more advanced techniques, we are continually adding written and animated tutorials as well as sample presentations to the support library.